Cancellation - Return Policy
We are confident of the products we sell, are well know branded products and we give a FULL MONEY BACK GUARANTEE If you are not satisfied with any product you may return it back to us and you will qualify for a full refund, minus shipping.
1. We do not accept payment if refund needs to be desperate, if refund requested after delivery, then we refund within 8 days of product returned back to us.
2. Refund only possible if, the product is delivered back & shipment cost to be borne by the customer.
3. If the goods are delivered in the damage condition to the customer, then the shipping cost is to be borne by the company. And we will reship the product in 3 workng days.
4. Mode of refund would be credit card refund.
5. No Exchange Policy
Customer can send product back with in 20days and claim refund.
6. Cancellation and Return Policy
If, customer cancels midway after product shipped they will have ship it back with in 20days and claim refund. There may be change in products prices due to the manufacturer decision , or take overs or may be in error in listings, customer can claim refund excess amount, also we send the refund if we notice any change in the prices or charged more. herbalstore.in reserves the rights at any time after receipt of your order to accept or cancel.
7. If the product needs to be cancelled due to any reason prior the receipt, shipping charges will not be charged if product not shipped at that point of time.